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Contact Center Outsourcing




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17 Product(s) Found. Page 1 of 2


PRODUCT NAME AND DESCRIPTION
1Click Sales Force Automation  from EB Suite
EB Suite provides sales automation that goes beyond just knowing who to call.  
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ClearCRM  from PlanetLogix
ClearCRM is a powerful, Web-based solution for managing and integrating your sales force, customer support, marketing and application development teams.  
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Click to Chat  from eStara
eStara`s Click to Chat is a proactive solution for enhancing online customer support initiatives. Free Resources  
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CMPro Plus  from CRMG
When we look at a new CRM implementation, we want to know the details. What processes are currently in place? We then configure the software to your specific business needs. We believe in adapting software to business; not business to software. Our CRM solution then becomes your daily platform. Your clients, your e-mail, your sales pipeline, your calendar; everything you use on a day-to-day, month-to-month and year-to-year basis is comprehensively linked inside of the software.  
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Contactual OnDemand Contact Center  from Contactual
The Contactual OnDemand Contact Center eliminates all upfront hardware, software, integration, training and administrative costs. Free Resources  
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CosmoCall Universe  from CosmoCom
CosmoCall Universe, is a multi-tenant contact center hosting platform that unifies all communication channels, including telephone, videophone, email, voice mail and Web chat/voice/video/collaboration, as well as the contact center functions of automatic call distribution (ACD), interactive voice and video response (IVVR), computer telephony integration (CTI), recording and quality monitoring.  
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iConclude Repair System  from iConclude
iConclude Repair System automates problem resolution by delivering IT expertise to self-heal systems or enable frontline data center operations or support teams to diagnose and repair alerts and incidents from business-critical applications.  
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inContact  from UCN
UCN, Inc. delivers affordable, hosted business communications services– priced to meet the needs of the smaller business. Free Resources  
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Inovaware Teleservice  from Inovaware Corporation
Inovaware Teleservice offers IT outsourcing and call center services for a wide range of programming languages and applications.  
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Interaction Optimizer  from Portrait Software
Portrait Interaction Optimizer is the only real-time sales and retention recommendation engine that delivers best next action customer decisions at the point of interaction. Free Resources  
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