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Call Center Outsourcing


Research the latest in call center Outsourcing technologies, tools and techniques. Our buying guide offers products and complementary search tools that offer you expert buying advice and the latest news and reviews to help you with your selection.

Search within Call Center Outsourcing

77 Product(s) Found. Page 1 of 8


PRODUCT NAME AND DESCRIPTION
1Click Customer Support - Help Desk  from EB Suite
EB Suite provides a Customer Service Help Desk module that help you track and service your Customers, manage Service Requests and Cases, publish Knowledge and Solutions.  
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1Click Sales Force Automation  from EB Suite
EB Suite provides sales automation that goes beyond just knowing who to call.  
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1e-AGENT Call Center Message Transfer  from OPC Marketing
SpitFire`s e-AGENT Product (a component of SPITFIRE v10TM) is a Web-based call transfer agent.  
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24-Station Call Monitoring Unit  from OPC Marketing
The 24-Station Monitoring Unit allows supervisors to monitor, train, motivate, even assist sales personnel, customer service staff or telemarketing representatives without disrupting the activity at their work station.  
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ACom Enterprise Software Application  from Alert Communications
The ACom Enterprise Software Application offers cost-effective customer relationship management solutions for business applications.  
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Answering Services and Phone Systems  from EasyIVR
We provide both turnkey IVR systems and complete business phone services using our award-winning IVR technology and facilities. With our IVR software, comprehensive phone applications can be created in minimum time.  
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Aspect Call Center  from Alert Communications
This world-class automatic call distribution system offers one of the most extensive feature sets available, enabling call centers to get every call to the right resource, quickly and efficiently, and handle up to 200,000 inbound and outbound calls per hour.  
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Back Office Services and Transaction Processing  from NBA Computers
Our Back Office offers a host of integrated remote support services. These include customer care and technical support through multiple communication channels, back end data processing, outbound collections, and lead verifications.  
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Business Process Outsourcing  from Capgemini
Companies who fail to make major process and operational changes through the implementations of BPO could delay potential payback by up to five years, according to the latest Capgemini’s report. Organisations are failing to realise immediate benefits despite the availability of new BPO services and more sophisticated process automation and remote support technologies that can deliver cost savings within just one year.  
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Call Center  from Answer Connect
Answer Connect’s call center combines the latest technology with exceptional customer service to give you the only answer you need for call center management.  
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